State Farm® Insurance Agent Ryan Janet

"I’ve been a happy customer of Ryan Janet’s insurance agency for well over a decade now. The team has always been so attentive, kind, and ready to help in any way possible. This year my world was flipped upside down in the worst of ways and I’ve been in need of any assistance possible. When I called in to weigh my option I got connected with Isael and I truly can’t express how grateful I am for his continued support. He has gone above and beyond to assist in any way possible, continuously kept in contact, and more than happy to help answer all of my questions. I’m so thankful for the Ryan Janet team!"

"I been with state farm for several years and recently switched over to this office and that was the worse decision i ever made. they let my insurance policy lapse - and I never received a single phone call or e-mail from his office about the insurance lapsing. When i called the office rep i spoke with stated the # the had for me on file and that number wasn't mine, No idea who's number it was. They also verified an address that wasn't mine. They never updated my payment card when i called in back in march for my reoccurring payment and at that time of the call never told me that my insurance had lapsed... why, you might ask well they have no idea and cant give me a straight answer. Cant even answer why they had a wrong # on file for me. I now had to pay a fine for my insurance lapsing to the dmv. I have called and gone to the office several times to try to reach out to Ryan Janet himself. however, i been given the run around. I have email receipts of when i signed up for insurance and gave my correct cell #. I was told by the office manager she would set up an appointment for me and Ryan to meet , have yet to receive a call back. As person who work in the automotive industry. I deal with all kinds of insurance i have always recommend my clients to state farm but as of recent the company is taken a downfall, they use to be the only insurance provider to use only OEM parts when it came to getting your car repaired but that has recently changed. They now use A/M PARTS just like other insurance companies. State farm has always been the more pricey ins to have but it was worth it when OEM parts were only used but now they're just like any other insurance company but still the pricey. They're plenty of other state farm agents to go to in the valley. The fact that my insurance policy lapsed due to someone inputting incorrect information into my account is baffling or the fact that when i called in to updated my card info and the office rep didn't take the time to tell me " hey your policy has lapsed" is so crazy to me. Customer service is obviously not a priority to this agency."

"I just went from AllState to transferred to State Farm. I had no intention of changing company as I have been with Allstate for many years, but it's impossible to reach my agent for anything. And hate the way they decided to raise the rate unnecessarily and without clear communication or transparency. When I asked for a quotation from several companies, Leslie by far the only agent that very efficient and pleasant to deal with. She is very knowledgeable and available to answer many of my questions via email and texts. As a result, I was able to do the main work before spending long time on the phone with her. All went smoothly. I like the flexibility of being able to text as I am so busy. Leslie has gone above and beyond. I feel like we're so used to the terrible customer service these days, so it was so nice to see people like Leslie still enjoying her work and provide great customer service. I highly recommend giving her at least one chance to give you an estimate. I was able to save a lot by transferring with a better coverage. Thank you Leslie."

"I had the pleasure of working with Skarlyn as my insurance agent, and I can confidently say that she did an excellent job. She was extremely knowledgeable about all aspects of the insurance process, and was able to explain everything in a clear and concise manner. Additionally, she was always friendly and approachable, which made the experience much more pleasant overall. Skarlyn went above and beyond to help me find the best possible deal for my vehicle insurance, and I couldn't be happier with the outcome. She was professional, reliable, and genuinely cared about ensuring that I was satisfied with the service I received. Overall, I would highly recommend Skarlyn to anyone in need of an insurance agent. She is an asset to the industry, and I am grateful for the exceptional service she provided"