State Farm® Insurance Agent Ryan Janet

"Yesterday I went to Ryan State Farm, second time in last 25 days. I wanted Uber coverage off from my policy. They should send me a check long time ago, but they didn't. State Farm doest have clear policy for driving Uber, you don't get any proof about that coverage. Dominique promised she will handle this in next couple days. Let's see."

"So far, Dominique's service and attention have been good. Companies need people like her. Sometimes, it's not the bad businesses that are bad; the employees make them look bad."

"Grisel is absolutely AMAZING. She has great Customer Service and is very responsive. She was able to answer all my questions and by far the best agent I have ever worked with."

"Mario has been very helpful with getting me set up with my insurance since moving to Vegas. On top of things."

"Kelsie is AMAZING!! she handled all my request with excellent customer service"

"Fast and swift results when I call and for insurance needs way to go Dominique !"

"Mario Jacinto is the best agent I’ve had by far. He was very helpful when we needed a quote for our homeowner insurance. He found a better deal if we were to bundle our auto with home, so we ended up switching our insurance from GEICO to State Farm. He has been responsive whenever we have questions about our insurance."

"Kelsie Ellett - State Farm Insurance Agent, working for Ryan Janet, should be nominated for THE BEST, most honest and informative insurance agent in history! It was very easy decision for me to switch from my my long time Insurance Agency of choice to State Farm."

"Mario Jacinto had my back the entire way through. He listened and made sure to provide me with the best possible choice in terms of insurance, so I can’t help but feel appreciative. Thank you!"

"Surprised as to the price per month for my 2020 V-8 truck by State insurance...Shelter is moving out of NV and not insuring any more and they had been cheaper but now STATE is better price."

"I received a wonderful service from Kelsie. She saved me money on the coverage that I need for my vehicles and got me all possible discounts and the best rate with great insurance coverage. I am glad and grateful to be with Ryan Janet as my insurance agent- they provide great service!"

"I am so grateful for Kelsie that she was able to help me out with my auto policy. I went into the office and she was so kind and knowledgeable. She not only helped me out with my auto insurance but got me set up with other policies also. I never knew life insurance could be so affordable. Thank you to the Ryan Janet team for helping me and going above and beyond."

"Mario Jacinto walked the extra mile to deliver a 5star service. He answered all the queries I had in adding a new vehicle to my existing policy. He looked into all possible discounts ending up with 3 revised quotes. He did all these promptly (same day). I received almost the same rate from another company, but looking into the legwork Mario did, i just have to reward his perseverance, so I did insure my car with his company. Thank you"

"Mario Jacinto was awesome!!!! He helped us a lot, he explained it to us point by point several times. If you have any questions he is ready to help you!!!! Thank you so much, you are the best!"

"El muchacho que me atendió fue muy amable y me explicó detalladamente cada plan que ofertan. Y quede muy satisfecha con el servicio."

"Mario was friendly and great to work with. Appreciate how quickly he worked on getting insurance on my daughter’s vehicle."

"Wow! Paid my first installment. Got my insurance card, get a notice 6 weeks later from the DMV saying that they need to verify that I have insurance. Go online and put in all the information. It says “terminated.” Never got a notice from the insurance agent stating that anything was wrong or why the policy was cancelled. Been driving with no insurance for 6 weeks. The state farm “customer care” says all state farm locations are closed on the weekend! I texted and called the 24 hour number listed below and didn’t hear back until two days later, and when you call the number after hours it goes to the main customer service line, not this office Update 3/21/24: received a disregard notice from the DMV and my vehicle is now attached to my husband’s account. Issue resolved within 3-4 days"

"I am here to update my review regarding Ryan Janet and his team and how they handle questions and communication. My original review under Shadow. Leslie was initially friendly, which I should have known as a new customer, but since then my rate has been hiked twice for no reason. I was told that signing up for the beacon wouldn't change my rate, but after I couldn't get it to sync on a daily basis, she increased my rate. When I asked about it, she stated she would lower the rate back to $169. By this time, I was annoyed that the device couldn't sync and then I had another rate hike. I went from $169 to $210, and the renewal will be almost $250 for no reason. Once you ask a question and become annoyed, they are good at ignoring you. Leslie stopped responding at all via text, and they both now refuse to acknowledge that they received my email for cancellation, which I had to address through online chat. If you are considering joining State Farm, I suggest finding different agents. They are terrible and rude. I find it very unprofessional to ignore emails, period. I am glad I switched. Two days later, there is still no response via email or text for cancellation. Fyi : After I wrote this review, someone from the office actually responded to my email regarding the cancellation. . It seems to be a pattern of them responding with excuses or not following basic customer service. Ryan, I cc'd you and Leslie on the email so I know you received it. Own your mistake and stop making excuses."

"I have insurance for my car to this office. They had a good service, but now I noticed they were taking an extra 19 dollars for no reason. I tried talking to them over the phone, and they asked me for bank statements to see the charges. I sent them all the information they needed after that, but I haven't heard anything from them. After a few weeks, I went to the office to tell them what was happening. They said, 'We will send you an email or give you a call,' but no one seemed to care about it. They are taking over 19 dollars every month."

"If you need auto and home insurance the best deal you get! I recommend this insurance Agent 👌"

"Gracias a esta agencia de seguros por su eficiente trabajo al momento de atender a sus clientes en especial la agente de seguro Skarlyn, de verdad se hace notar que ella es comprometida con su trabajo. 100% recomendada y excelente agente de seguros bilingüe."

"excellent atention"

"I couldn’t be happier with my policy with State Farm, specially with this office. Skarlyn is always on point answering all my questions. Definitely recommend it."

"Mario remembered to check back with us when we forgot to call! Really saved our hides. He's professional, kind and patient with us older boomers. Happy holidays to Mario and the State Farm gang🦃🎄"

"Great and friendly customer service."