State Farm® Insurance Agent Ryan Janet

"Mario Jacinto walked the extra mile to deliver a 5star service. He answered all the queries I had in adding a new vehicle to my existing policy. He looked into all possible discounts ending up with 3 revised quotes. He did all these promptly (same day). I received almost the same rate from another company, but looking into the legwork Mario did, i just have to reward his perseverance, so I did insure my car with his company. Thank you"

"Mario Jacinto was awesome!!!! He helped us a lot, he explained it to us point by point several times. If you have any questions he is ready to help you!!!! Thank you so much, you are the best!"

"El muchacho que me atendió fue muy amable y me explicó detalladamente cada plan que ofertan. Y quede muy satisfecha con el servicio."

"Mario was friendly and great to work with. Appreciate how quickly he worked on getting insurance on my daughter’s vehicle."

"Wow! Paid my first installment. Got my insurance card, get a notice 6 weeks later from the DMV saying that they need to verify that I have insurance. Go online and put in all the information. It says “terminated.” Never got a notice from the insurance agent stating that anything was wrong or why the policy was cancelled. Been driving with no insurance for 6 weeks. The state farm “customer care” says all state farm locations are closed on the weekend! I texted and called the 24 hour number listed below and didn’t hear back until two days later, and when you call the number after hours it goes to the main customer service line, not this office Update 3/21/24: received a disregard notice from the DMV and my vehicle is now attached to my husband’s account. Issue resolved within 3-4 days"

"I am here to update my review regarding Ryan Janet and his team and how they handle questions and communication. My original review under Shadow. Leslie was initially friendly, which I should have known as a new customer, but since then my rate has been hiked twice for no reason. I was told that signing up for the beacon wouldn't change my rate, but after I couldn't get it to sync on a daily basis, she increased my rate. When I asked about it, she stated she would lower the rate back to $169. By this time, I was annoyed that the device couldn't sync and then I had another rate hike. I went from $169 to $210, and the renewal will be almost $250 for no reason. Once you ask a question and become annoyed, they are good at ignoring you. Leslie stopped responding at all via text, and they both now refuse to acknowledge that they received my email for cancellation, which I had to address through online chat. If you are considering joining State Farm, I suggest finding different agents. They are terrible and rude. I find it very unprofessional to ignore emails, period. I am glad I switched. Two days later, there is still no response via email or text for cancellation. Fyi : After I wrote this review, someone from the office actually responded to my email regarding the cancellation. . It seems to be a pattern of them responding with excuses or not following basic customer service. Ryan, I cc'd you and Leslie on the email so I know you received it. Own your mistake and stop making excuses."

"I have insurance for my car to this office. They had a good service, but now I noticed they were taking an extra 19 dollars for no reason. I tried talking to them over the phone, and they asked me for bank statements to see the charges. I sent them all the information they needed after that, but I haven't heard anything from them. After a few weeks, I went to the office to tell them what was happening. They said, 'We will send you an email or give you a call,' but no one seemed to care about it. They are taking over 19 dollars every month."

"If you need auto and home insurance the best deal you get! I recommend this insurance Agent 👌"

"Gracias a esta agencia de seguros por su eficiente trabajo al momento de atender a sus clientes en especial la agente de seguro Skarlyn, de verdad se hace notar que ella es comprometida con su trabajo. 100% recomendada y excelente agente de seguros bilingüe."

"excellent atention"

"I couldn’t be happier with my policy with State Farm, specially with this office. Skarlyn is always on point answering all my questions. Definitely recommend it."

"Going here is good but guess it depends on who you get to help you most of the time the person that serves you isn't to help about what there doing"

"Mario remembered to check back with us when we forgot to call! Really saved our hides. He's professional, kind and patient with us older boomers. Happy holidays to Mario and the State Farm gang🦃🎄"

"Great and friendly customer service."

"I have been with them for years A new person join he canceled my policy and refused to transfer me to any other person and said Martha is busy for you she dealing with other customers what a shaim to end up like this 😞"

"Thank you Miguel. like always very nice person. Good service"

"Fue muy especial la atención y cálida, de verdad muchas gracias, FELICIDADES POR ESTE TIPO DE PERSONA, DEBEN CUIDARLA YA QUE ES DE ORO. VENEZOLANA TENÍA QUE SER."

"Thank you for all the help I need to review. Miguel is the best. See you next."

"Mario was very kind, helpful, and knowledgeable. I will definitely recommend him!"

"The you Miguel. Vey nice guy to work with has been helping us for many years. State farm should be happy to have Miguel on the team."

"Great service and price!"

"Thank you guys for the help. Aways love to see Miguel."

"Thank you guys for the help. Miguel you the best."

"I’ve been a happy customer of Ryan Janet’s insurance agency for well over a decade now. The team has always been so attentive, kind, and ready to help in any way possible. This year my world was flipped upside down in the worst of ways and I’ve been in need of any assistance possible. When I called in to weigh my option I got connected with Isael and I truly can’t express how grateful I am for his continued support. He has gone above and beyond to assist in any way possible, continuously kept in contact, and more than happy to help answer all of my questions. I’m so thankful for the Ryan Janet team!"

"El servicio al cliente es muy profesional te escuchan y te ayudan con tus preguntas, además siempre contestan tus llamadas; un especial agradecimiento a Skarlyn Guerrero muy buen equipo de trabajo"